Privacy Policy
How we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes your name, email address, organization details, and any content you upload or create within AiSU Strata.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to communicate with you, and to personalize your experience. We process your documents using AI to enable intelligent search and knowledge management features.
3. Information Sharing
We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our platform, subject to strict data processing agreements. Your document content is never shared with other customers.
4. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access. All data is encrypted in transit and at rest. We implement enterprise-grade security controls and regularly audit our systems.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us or through your account settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, contact us at the email below.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@aisuai.com.